Keeping Customers is perhaps more important than finding new customers!

In my 20+ years in business, I learned that it’s easier (and less expensive) to keep a satisfied customer than to continually find new customers.  That’s why saying “Thank You” is so important!  Statistics show that 68% of customers leave because they perceive that the owners don’t care!  Show you care by saying these 2 simple, but not often used word!

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Diana Lidstone Coaching and Consulting

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